Agency · Layout 16

Delivery and margin guardrails

Utilization, bench versus sold, project margin, and client health flags — creative ops control tower.

Studio Hybrid
Quick actions
Resourcing Hybrid Finance sync 1h
Billable target

87%

2 roles under
Pitch win rate

41%

QTD
SOW unsigned

4

Legal
Client pulse

7.8

Weekly survey
Change requests

12

Open
Travel burn

$18k

Under budget
Utilization

78%

Target 75–82%
Sold vs bench

62 / 38

Bench trending down
Avg project margin

34%

2 accounts drag
Margin by account (MTD)
Scope creep radar
  • Acme rebrand
    +18h unapproved · freeze brief
  • Lumen SaaS
    Design rounds 6/5
  • Harbor Retail
    On rails
Project pipeline
ProjectPhasePMHealth
Global campaign Q2ProductionA. RuizGreen
Product launch filmStoryboardM. ChenAmber
Annual reportCopyJ. BlakeGreen
Escalations & watch list
ClientIssueEPDRisk
AcmeScope freeze breachA. RuizHigh
LumenAsset lagM. ChenMed
HarborMilestone 3 sign-offJ. BlakeLow
Runbook & SLA
Creative: rounds capped at 5 unless SOW add.
Finance: WIP > 45d triggers partner review.
Resourcing: no bench > 3 weeks without BD plan.
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